General contact: for all general enquiries, email info@civicaffairs.uk — we route your message to the right desk.
If you need to reach the Civic Affairs team, the simplest route is to drop a message to info@civicaffairs.uk. That single address covers every kind of enquiry – from story tips and press queries to corrections, advertising, and legal matters – and we will route it to the right person. You can also use the dedicated email addresses below if you already know which desk you need. This page lays out every way to contact us, who does what, and where we are based, so you can get the right answer quickly.
What’s the best way to contact you?
For almost everything, email info@civicaffairs.uk and we’ll direct your message to the appropriate team member. That includes story tips, press enquiries, advertising, complaints, legal requests, partnership proposals, and general feedback. We aim to acknowledge all messages within one working day.
If you prefer to call, the main switchboard is +356 2779 4100 (Malta). For UK editorial matters you can reach the newsroom on +44 20 4587 9485. Please note that we cannot offer legal, financial, or medical advice over the phone – our role is journalistic.
Email the right desk
Each function has its own mailbox at @civicaffairs.uk. Using the correct one speeds things up, but if you’re unsure, info is always safe.
- info@civicaffairs.uk – General enquiries, feedback, and anything not covered below.
- editorial@civicaffairs.uk – Editorial questions, story ideas, and pitch queries.
- newsdesk@civicaffairs.uk – Breaking news, press releases, and time-sensitive tips.
- tips@civicaffairs.uk – Confidential tips, documents, or leads (see our how to tip us page for secure options).
- press@civicaffairs.uk – Media enquiries and interview requests.
- corrections@civicaffairs.uk – Errors you spot in our reporting. Please include a link and details.
- complaints@civicaffairs.uk – Formal complaints about editorial content or conduct. See our complaints procedure first.
- factcheck@civicaffairs.uk – Fact‑check requests and queries about our sourcing.
- legal@civicaffairs.uk – Legal notices, cease‑and‑desist letters, and court orders.
- compliance@civicaffairs.uk – Regulatory compliance and industry‑code matters.
- privacy@civicaffairs.uk – Data subject requests and privacy concerns. See our privacy policy.
- advertising@civicaffairs.uk – Display‑ad bookings and commercial partnerships. See advertising & affiliate disclosure for rates and terms.
- partnerships@civicaffairs.uk – Sponsorships, content licensing, and media collaborations.
- publisher@civicaffairs.uk – Matters concerning the publisher, Sliema Media Limited.
- copyright@civicaffairs.uk – Copyright infringement claims and takedown requests. See our copyright policy.
- affiliate@civicaffairs.uk – Affiliate‑link enquiries and partnership queries.
- sponsored@civicaffairs.uk – Sponsored‑content proposals. See our sponsored content policy.
How do I reach the editorial team directly?
Each editor and correspondent has a personal email and direct dial. You can find their full profiles on the Our Team page. Below are the key contacts.
- William Ashby – Editor‑in‑Chief – william.ashby@civicaffairs.uk – +44 20 4587 9486 – Editorial policy, corrections, publication decisions, source review, and content quality.
- Sarah Mills – Managing Editor – sarah.mills@civicaffairs.uk – +44 20 4587 9487 – Daily planning, commissioning, headline review, and contributor coordination.
- Kieran Doherty – Public Affairs & Governance Editor – kieran.doherty@civicaffairs.uk – +44 20 4587 9488 – Westminster, Whitehall, councils, and institutional reporting.
- Lucy Hartley – Community & Society Correspondent – lucy.hartley@civicaffairs.uk – +44 20 4587 9489 – Community affairs, local services, and social policy.
- Oscar Friel – Business & Public Policy Correspondent – oscar.friel@civicaffairs.uk – +44 20 4587 9490 – Business regulation, public policy, and industry oversight.
- Diane Forbes – Standards & Fact‑Checking Lead – diane.forbes@civicaffairs.uk – +44 20 4587 9491 – Fact‑checking, source verification, and corrections review.
How this works in practice
Imagine you are a council officer who has spotted an error in a piece we published about local government funding. You can either email corrections@civicaffairs.uk with a link and the correct information, or you can reach Kieran Doherty directly on his editorial address. Within one working day, Diane Forbes’s team will review the claim, check sources, and either correct the article or explain why we hold to the original version. If you remain unhappy, you can escalate via complaints@civicaffairs.uk and we will follow our formal complaints procedure. Every correction is logged and noted at the foot of the article.
Where is the company registered?
Civic Affairs is operated by Sliema Media Limited, a company registered in Malta (company number C 84217). Our registered office is Level 3, Tower Business Centre, Tower Street, Swatar, Birkirkara BKR 4013, Malta. The main switchboard is +356 2779 4100, and the UK editorial line is +44 20 4587 9485. Although the operating company is based in Malta, our editorial coverage is entirely focused on the United Kingdom – civic affairs, public policy, local government, and the institutions that shape everyday civic life. You can read more about our ownership and funding on the ownership & funding page.
How do I report a correction or make a complaint?
We take accuracy seriously. If you believe something we have published is wrong, please email corrections@civicaffairs.uk or contact Diane Forbes directly. For complaints about editorial content, conduct, or process, start with our complaints procedure. That page explains the two‑stage process: review by the Standards & Fact‑Checking Lead, then an appeal to the Editor‑in‑Chief. We aim to acknowledge all complaints within two working days and resolve them within ten. You can also read our corrections policy and fact‑checking policy to understand how we handle errors and verification.
In short
The easiest way to contact Civic Affairs is by emailing info@civicaffairs.uk. From there we will route your message to the right person – whether that’s the newsdesk, the fact‑checking team, or the commercial department. If you already know which editor or desk you need, use the specific addresses above. We answer every genuine enquiry and take corrections and complaints seriously.